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Grants at Craigellachie
Ratagan
Glenshiel
IV40 8HP

e-mail
T 01599 511331

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4 star accommodation
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Glenelg broch, view across Loch Duich, Grants at Craigellachie Guesthouse Accommodation, restaurant

Privacy Policy

This policy covers:

 

Statement on Commitment to Personal Privacy

Grants at Craigellachie (Grants) understands that all personal information (information that can identify an individual person) is governed by the Data Protection Act (1998) and associated legislation and regulations. Grants is committed to processing all personal data in accordance with the relevant legal requirements, and is registered with the Information Commissioner (the ICO).

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Your Consent to this Policy

This Policy is part of the terms and conditions that govern your use of our services. By entering into an agreement for the use of any of the services offered by Grants, you are agreeing to Grants processing your personal information as detailed in this policy.

 

Information that we Collect From You

When you make a booking at Grants, whether it is through our website or on the telephone, your name, contact details and credit or debit card information will be collected.

We may also collect information about you from messages you post to the website, any of the Grants social media feeds, and e-mails or letters you send to us.

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How we use your information

All personal information collected is used solely for the purposes of:

  • Managing accommodation reservations;

  • Complying with relevant legislation, including those relating to finance and taxation;

  • Marketing Grants services, only where you have consented to receiving marketing information.

 

Disclosure of your Information

Grants does not currently disclose any personal information to any other third parties unless required to do so to carry out the purposes listed above, for example processing credit or debit card payments, or for legal reasons.

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Subscribing to Grants Marketing

If you subscribe to receiving marketing information from Grants, your e-mail will be retained for this purpose. You will only be sent marketing information if you have specifically consented to receiving marketing and you can ask to be removed from our marketing list at any time.

 

Security and Data Retention

We take adequate and appropriate security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

We will retain your personal information for as long as it is required for the purposes described above, or as long as the law requires.

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Analytical Tracking Cookies

The Grants at Craigellachie website uses Google Analytics to monitor performance of the website. Their privacy policy can be found by clicking here.

 

Children’s privacy
Grants does not knowingly collect or store any personal information about people who are aged under 16.

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Changes to our Privacy Policy

Grants reserves the right to amend this Policy at any time. People will be informed by e-mail where those changes will significantly affect the way in which Grants processes personal information that is already held about them.

 

Contact

Any queries relating to our use of your information should be addressed to Liz Taylor at info@housebytheloch.co.uk.

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Website by Liz Taylor
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