This policy covers:
Grants at Craigellachie (Grants) understands that all personal information (information that can identify an individual person) is governed by the Data Protection Act (1998) and associated legislation and regulations. Grants is committed to processing all personal data in accordance with the relevant legal requirements, and is registered with the Information Commissioner (the ICO).
This Policy is part of the terms and conditions that govern your use of our services. By entering into an agreement for the use of any of the services offered by Grants, you are agreeing to Grants processing your personal information as detailed in this policy.
When you make a booking at Grants, whether it is through our website or on the telephone, your name, contact details and credit or debit card information will be collected.
We may also collect information about you from messages you post to the website, any of the Grants social media feeds, and e-mails or letters you send to us.
All personal information collected is used solely for the purposes of:
Managing accommodation reservations;
Complying with relevant legislation, including those relating to finance and taxation;
Marketing Grants services, only where you have consented to receiving marketing information.
Grants does not currently disclose any personal information to any other third parties unless required to do so to carry out the purposes listed above, for example processing credit or debit card payments, or for legal reasons.
If you subscribe to receiving marketing information from Grants, your e-mail will be retained for this purpose. You will only be sent marketing information if you have specifically consented to receiving marketing and you can ask to be removed from our marketing list at any time.
We take adequate and appropriate security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
We will retain your personal information for as long as it is required for the purposes described above, or as long as the law requires.
Grants does not knowingly collect or store any personal information about people who are aged under 16.
Grants reserves the right to amend this Policy at any time. People will be informed by e-mail where those changes will significantly affect the way in which Grants processes personal information that is already held about them.
Any queries relating to our use of your information should be addressed to Liz Taylor at email@example.com.